Communication: speaking the same language
When it comes to outsourcing, the main concern needs to be contacted, both with your offshore workers and your customers and between your onshore and offshore teams. Good outsourcing begins with a contact strategy, and when you talk the same language, that's really much simpler. One of the official national languages of the Philippines is English. In reality, more than 70 million Filipinos speak English, making them the fourth-largest native English speaker population in the world. Language cannot be ignored when it comes to a strong base for setting up off-shore. And it's a worry that if you start with the Philippines, you can easily check your list off. You can easily search for the best-outsourced Telemarketers, Virtual Assistants, Appointment Setters, Cold Callers, Lead Generators, and Chat Support employees because that is what the Philippine BPO Companies specialize in.
A similar outlook
The cultural resemblance will play a major role in your performance in outsourcing. It can lead to success concerns and misunderstandings if the difference between your culture and that of your offshore team is too wide. The Philippines, as a former colony of the United States (and, before that, of Spain), is culturally close to many Western countries in many respects. If you were to visit Manila, you would, for instance, find the architecture familiar, as well as the lifestyle.
Yet further than that, it goes. According to Gartner's study, the Philippines scored five stars in terms of cultural harmony with the United States. And the Hofstede model, a well-respected instrument of cultural study, reveals that when it comes to doing business, the Philippines still shares many of the same ideals. When you're outsourcing, this is important because the individuals you're taking on are just as much a part of your enterprise as anyone in your onshore workplace. And while diversity is incredibly helpful, it also helps to have certain ambitions and aspirations that are widely shared, so you can come together as a team and work together successfully and without additional obstacles. If you are in need of Call Center Agents, Appointment Setters, Cold Callers or Telemarketers for your business in California and Florida, feel free to visit Mancao E-connect Business Solutions at www.mebsph.com/ or contact our company at +1 (917) 725 2180.