The outsourcing industry continues to increase rapidly in the Philippines. More companies, particularly small and medium-sized companies, recently aim for outsourcing as a strategy for reducing costs, finding employees with specific skills, increasing efficiency, reducing management and overheads. The industry has now evolved from traditional business process outsourcing (BPO) to customer service (KPO). As a result, the entire value range includes lead generation, sales support, account management, customer service, Accounting & Finance and IT, marketing, and many multidisciplinary teams. It also moves up the value chain, with more assets being used over time, as well as outsourcing into new fields. The Philippines has placed itself as one of the world's leading offshoring destinations and continues to outperform its neighbors:
Long standing connection with foreign clients
Filipino professionals can be outsourced naturally due to their strong affinity with western culture. The Philippines has placed years of exposure in a strategic position to work, cooperate and adapt with many countries. In fact, numerous candidates have only worked for western companies. No matter which city you are in, you can spot thousands of Filipino workers in the US, working for different kind of fields.
Growth in Knowledge Process Outsourcing (KPO)
In order to improve the quality of the software and applications, animation, graphic design, accounting, digital marketing, engineering, medical and judicial services known as the "Knowledge Process Outsourcing," the country gains further support beyond BPO (KPO). In the coming years, this field is expected to continue to grow. For more details, feel free to visit www.mebsph.com/ or contact our company at +1 (917) 725 2180. Check out Mancao E-connect Business Solutions (MEBS) and learn about their top-rated Customer Service Representatives, Lead Generators, Appointment Setters, Virtual Assistants, Cold Callers and Telemarketers perfect for your business in California or Florida.